Terms & Conditions

Last Updated: August 24, 2026

Welcome to OrgoHealthy. By accessing our website or using our mobile application, you agree to comply with and be bound by the following terms and conditions.

1. SERVICE DESCRIPTION

OrgoHealthy provides an online platform for ordering farm-fresh organic produce and meats, delivered directly to your doorstep in Hyderabad.

2. USER ACCOUNT

You must be at least 18 years old to use our services. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

3. PRICING & PAYMENT

Prices for products are subject to change without notice. We currently offer Cash on Delivery (COD) as the primary payment method. You agree to pay the total amount specified at the time of order placement.

4. DELIVERY

We aim to deliver within our designated time slots (e.g., 25-minute promise). However, delivery times are estimates and may vary due to external factors such as traffic or weather.

5. CANCELLATION & REFUNDS

Orders can be cancelled before they are dispatched for delivery. If you receive a product that does not meet our quality standards, please contact support within 2 hours of delivery for a resolution.

6. INTELLECTUAL PROPERTY

All content included in our services, such as text, graphics, logos, and images, is the property of OrgoHealthy and protected by intellectual property laws.

7. LIMITATION OF LIABILITY

OrgoHealthy shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or products.

8. GOVERNING LAW

These terms shall be governed by and construed in accordance with the laws of India, and any disputes will be resolved in the courts of Hyderabad.